Compact / Folding Umbrella Won’t Stay Open? Here’s Why (& How to Fix It Easily)
Because Every Detail Matters on Your Wedding Day
Your wedding umbrella should open effortlessly - elegant, reliable, and ready to protect your special moments from unexpected weather. However, occasionally, customers may find that their umbrella doesn’t open properly on first use. Don’t worry - this is one of the most common and easily fixable issues we encounter, and it’s usually due to the button mechanism being pressed during opening rather than a fault in the umbrella itself.
In this article, we’ll explain why this happens, how to fix it quickly, and how to ensure your umbrella is in perfect working condition well before your big day.
1. Why This Happens
Every La Bella Wedding Umbrella is designed with a dual-locking mechanism - a safety feature that prevents accidental release during use.
Here’s what typically occurs:
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When you press the button while sliding the runner upward, the umbrella’s spring-loaded system activates the release catch - the very mechanism that’s meant to collapse the umbrella.
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This means that instead of locking into place, the canopy won’t stay open.
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The umbrella may feel stiff initially to push up the cover, and then fall down - but in reality, it’s the release trigger being unintentionally held down.
This design is intentional, a hallmark of premium umbrella engineering, ensuring safety, durability, and longevity.
2. How to Open Your Umbrella Correctly
Follow these simple steps to ensure your umbrella opens as intended:
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Hold the umbrella handle firmly in one hand.
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Place your other hand on the black runner (the part that slides up the shaft).
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Ensure your fingers are on either side of the button - not pressing it.
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Push the runner firmly upward until you hear a clear “click” - this sound confirms that the locking mechanism has engaged. You may need to twist the button runner left and right until the mechanism clicks into place.
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Once open, the umbrella should stay securely in place.
💡 Note: On first use, the mechanism may feel slightly stiff - this is completely normal and will ease with regular use.
3. Quick Fix if It Still Feels Stuck
If your umbrella doesn’t seem to stay open even after following these steps:
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Lower the runner again.
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Check that your fingers aren’t pressing on or near the release button.
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Try pushing the runner up again firmly until it clicks.
If the issue persists after a few tries, contact us immediately so we can assist or replace it.
4. When to Contact Us
At La Bella Wedding Umbrellas, your satisfaction (and peace of mind) is our top priority.
We always recommend opening your umbrella as soon as it arrives to ensure it’s in perfect working order before your wedding day.
If your umbrella truly appears to have a manufacturing issue, we’ll arrange a replacement for you right away.
You can reach our team through any of the following channels:
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📞 Call us: 1800 036 161
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📧 Email: sales@cliftonaustralia.com or info@labellaumbrellas.com.au
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Chat with us: Use the chat box below & we’ll get back to you promptly.
5. Key Takeaways
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Don’t press the button while sliding the runner upwards - this releases, not locks, the mechanism.
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Push firmly until it clicks - the sound confirms the umbrella is locked open.
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Slight stiffness on first use is normal and will ease over time.
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Always test your umbrella early to ensure it’s in perfect condition before your wedding.
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We’re here to help - reach out anytime if the issue continues.
A Final Note from Chel
At La Bella Wedding Umbrellas, every umbrella is crafted to combine functionality with elegance, because we believe no bride should have to worry about the weather... only about making beautiful memories.
If you ever experience an issue, know that our team is here to support you every step of the way. Your day matters to us, and we’re dedicated to ensuring your umbrella is as perfect as your moment.
La Bella Wedding Umbrellas
Australia’s most trusted name in wedding umbrellas – Quality, Elegance, and Care in Every Detail.
📞 1800 036 161 | 📧 info@labellaumbrellas.com.au | 💬 Chat below
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La Bella Wedding Umbrellas is here to make sure every bride, groom, and guest stays elegant and protected - whatever the weather.
Written by: Chel Nash