Returns

NO RAIN REFUND POLICY 

If you purchase items from this website and don’t use those items you can return them to us at La Bella Wedding Umbrellas, Clifton Australia, 27 Vella Drive, Sunshine West, VIC, 3020 within 45 days from date of purchase for a 80% refund on the cost of the umbrellas. The refund excludes the cost of the original shipping of the goods and is for the goods only. The customer will also be responsible for return delivery charges. We will only accept an item back into stock and process the refund if it is still fully packaged, unused and undamaged. This assessment will be made by La Bella Wedding Umbrellas staff at the time and upon point of return. This refund offer under the NO RAIN REFUND POLICY specifically excludes any umbrellas that have been printed using the monogram printing offer.

GUARANTEE POLICY

La Bella Wedding Umbrellas is a division of Clifton Australia that sells multiple brands of umbrellas in Australia and has been manufacturing umbrellas for many decades. As a hand assembled product, a small percentage of umbrellas may be faulty. If an umbrella you have received is faulty, or develops a fault, La Bella Wedding Umbrellas will refund the cost of that umbrella (excluding any delivery costs) once you can provide photographic evidence of the fault via e-mail to sales@cliftonaustralia.com. Wind damage, misuse or accidental damage does not constitute a faulty umbrella and if so assessed after examining the photograph no refund will be offered as a result.